Support

CloudU offers Integrated Support Services, both the Public and the Private Sector, which consist of the following:

  1. Consulting services,

  2. Finding Suppliers – partners

  3. Study & Design integrated solutions based on needs

  4. Installation and commissioning

  5. Project management

  6. Customer Training & collaborators

  7. Technical Support Before and After sales

  8. Total technical support agreements

CloudU giving great importance to customer satisfaction has two vertical support areas:

As part of providing integrated solutions, the Customer Support area provides a valuable service to customers the company after the sale of the product including the installation, putting into operation, training and maintenance of this over time. This is achieved with a well-trained technician staff and modern technological equipment.

Sector Implementation Major Projects

The ability of CloudU. studying, planning and implementing large and complex projects in the areas of Telecommunications, Networks, Information to the Public and Private sector tends to establish the company as one of the major Business Integrators in Greece.Certainly service and complete satisfaction complex needs and requirements that characterize the large company clients is a priority area business philosophy.

To achieve the above objective, the CloudU, has highly specialized technical and scientific personnel, whose mission includes, among others:

Participation in the preparation of bids for the claim of the projects.

Investigation of suspected involvement of contractors for ongoing projects and agreements.

Supervision of judicial and executive implementation of projects to ensure their quality.